Refund & Cancellation Policy

Last updated: 2026-11-06

Try it free first

The core Bimta tool is free and works one image at a time with no account, so you can check that it works for your files before paying for Pro.

Cancelling

You can cancel Bimta Pro at any time by emailing [email protected] from the email address used at checkout, or through the link in your payment receipt where available. Cancellation stops future renewals; Pro stays active until the end of the period already paid for.

Refunds

If you are not satisfied, request a refund within 7 days of a charge and we will refund that charge in full. We also refund duplicate or incorrect charges, and any charge where Pro did not work and we could not fix it.

After 7 days, charges for a period that has already started are not refunded, except where required by law. When a refund is approved, Pro is deactivated for that period.

How to request a refund

Email [email protected] with the email address used at checkout and the date of the charge. Do not send card details. Approved refunds go back to the original payment method through our payment provider, Waffo; how long they take to appear depends on your bank.